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Document Number: 892

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Why is PayPal not showing my shipping charges?

PayPal has the ability to allow the shopping cart shipping rates to override any PayPal rates. If this feature is not turned on then the cart shipping rates will not be included.

To turn on the override feature in PayPal do the following:
  1. Login to PayPal.
  2. Click on "Profile"
  3. Click on "My selling tools"
  4. Click on "Update" next to "Shipping Calculations"
  5. Setup domestic shipping by clicking "Start"
  6. Configure as needed and click "continue"
  7. Configure as needed and click "continue" again
  8. Make sure the "Use shipping fees in the transaction instead of my calculator's settings" is checked
  9. Save.